Support guide
Topics:
Account setup
Mobile app
- How to set up the BC Services Card app
- How to set up the app on additional mobile devices using a QR code
- Check if you have a BC Services Card - using it is the fastest way to set up the app
- How to verify your email address during app setup
- Securing the app
Username, password and BC Token
- How to get a BC Token
- How to set up a username and password - if you already have a BC Token
- What a BC Token is and when you need one
Verifying your identity
Where to find information
- Where to find information - such as health records or booking appointments
- What information is shared from your account to other services
- What websites accept BC Services Card Login
Login and how to use
Managing your account
Release notes
Need more help?
If you're not able to find what you're looking for and want to talk to someone, call the Service BC Help Desk.
Service BC Help Desk
Open Monday to Friday (except statutory holidays)
7:30 am to 5 pm Pacific Standard Time
8:30 am to 6 pm Mountain Time
1-888-356-2741 (Canada and USA toll free)
604-660-2355 (Within Lower Mainland or outside Canada and USA)