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Lost or stolen mobile device

If you lost your mobile device, or it's been stolen, you can remove the app from that device.

You can either:

Remember that only someone who can unlock your mobile device can use the app.

You may want to wipe your mobile device:

Need more help?

You can find more help in the user guides. If you're not able to find what you're looking for and want to talk to someone, call the BC Services Card Help Desk.

BC Services Card Help Desk

Open Monday to Friday (except statutory holidays)

7:30 am to 5 pm Pacific Standard Time
8:30 am to 6 pm Mountain Time

1-888-356-2741 (Canada and USA toll free)
604-660-2355 (Within Lower Mainland or outside Canada and USA)

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