Using a BC Services Card is the fastest way to set up the app
If you live in B.C. then you likely have a BC Services Card. It replaced the CareCard in 2013. Sometimes people still call it a CareCard or a Health Card.
Only some people do not have one, such as people new to the province.
Check your B.C. driver's licence - sometimes it's combined with it
Look at the top of your licence and see if it says "Driver's Licence and Services Card."
You will also see your Personal Health Number (PHN) on the back if it's a BC Services Card.
Check for a card that has your photo on it
Some people who drive, choose to have their BC Services Card as a separate card. Or if you do not drive, and you're 19 years old or older, then you likely have this card.
Look for a card that looks like this that says "British Columbia Services Card" at the top.
You should see your Personal Health Number (PHN) on the back.
Check for a card without a photo
Some people get a card without a photo. For example, people with temporary immigration status, people under 19 or over 75 years old.
Look for a card that looks like this that says "British Columbia Services Card".
You should also see your Personal Health Number (PHN) on the back.
Need more help?
You can find more help in the user guides. If you're not able to find what you're looking for and want to talk to someone, call the BC Services Card Help Desk.
BC Services Card Help Desk
Open Monday to Friday (except statutory holidays)