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How to set up

To log in to participating services, you have 2 options:

  • Option 1: Use a mobile app
  • Option 2: Use a username and password

You can log in from a computer with both options.

For example, when you use a mobile app, you can:

  1. Go to the service's website on your computer - or any device
  2. Use the app just to log in
  3. Continue on your computer

Option 1: Use a mobile app

You will need to:

  1. Have government-issued ID
  2. Live in Canada
  3. Have a smartphone, iPad or tablet
  4. Get the BC Services Card app

The BC Services Card app is free. Only download it from the official app stores listed below. If you need help, read the step-by-step guide.

Already got the app?

You can use it to access participating services from any device.

Option 2: Use a username and password

You will need to:

  1. Have a BC Services Card - what's this?
  2. Have an email address
  3. Get a BC Token
  4. Choose a username and password

A BC Token is a small device that looks like this:

It adds an extra layer of protection. It keeps your account safe if your password gets hacked, guessed or phished.

It's free to get. Each person gets their own. It cannot be shared with others.

How to get a BC Token

Already got your BC Token?

Get help

You can find more help in the user guides. If you're not able to find what you're looking for and want to talk to someone, call the Service BC Help Desk.

Service BC Help Desk

Open Monday to Friday (except statutory holidays)

7:30 am to 5 pm Pacific Standard Time
8:30 am to 6 pm Mountain Time

1-888-356-2741 (Canada and USA toll free)
604-660-2355 (Within Lower Mainland or outside Canada and USA)