Share your experience
On this page:
Give feedback
Your feedback is important to us. We review all feedback and use it to help improve our service.
Please note:
- Your feedback is anonymous
- We do not reply to your survey response
- Call the Service BC Helpdesk if you need help
BC Services Card app feedback
Tell us about your experience with the BC Services Card app.
Tell us about your experience setting up the mobile app or using it to log in to services.
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Username, password and BC Token feedback
Tell us about your experience getting your token, setting up your username and password, or using it to log in to services.
Tell us about your experience getting your BC Token and using it to log in to services.
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General feedback
For example, if you could not set up an account or just have some feedback.
Start surveyParticipate in design research
We're working to improve how people securely and confidently do things online. For example, using BC Services Card Login, BCeID or BC Wallet.
If you sign up, we'll let you know of new opportunities to get involved and be part of shaping our service. Such as, future design research interviews, usability testing, surveys about our services, and other ways to share your feedback.
Find help
You can find help in the user guides. If you're not able to find what you're looking for and want to talk to someone, call the Service BC Help Desk.
Service BC Help Desk
Open Monday to Friday (except statutory holidays)