Where to access information
The only information available in the BC Services Card app is some basic information about yourself. Such as your name, birthdate and address.
To access other information, you need to go the service that provides it. You use the BC Services Card app to log in to that service. What you do after you log in to that service, is not saved in the app.
For example, in the BC Services Card app:
- There is no health information
- Go to Health Gateway to view your B.C. health records, including lab test results, medications, health visits, immunizations and more
- You cannot book an appointment for a flu shot or COVID-19 booster
- Go to the Get Vaccinated system to book an appointment
Need more help?
You can find more help in the user guides. If you're not able to find what you're looking for and want to talk to someone, call the Service BC Help Desk.
Service BC Help Desk
Open Monday to Friday (except statutory holidays)
7:30 am to 5 pm Pacific Standard Time
8:30 am to 6 pm Mountain Time
1-888-356-2741 (Canada and USA toll free)
604-660-2355 (Within Lower Mainland or outside Canada and USA)